Appeal process and request form

This article is for candidates and centres who would like to appeal against a decision on the outcome of a results enquiry or against a decision to permanently withhold results following a suspected malpractice case.

If you think there has been an error in the processing or reporting of your results, you need to raise a results enquiry first.

Introduction

Candidates and centres can appeal decisions related to STEP, BMAT and TMUA results. Centres and candidates can also appeal decisions related to STEP, BMAT, TMUA malpractice cases. The appeal form should be submitted if a candidate thinks that a results enquiry or a malpractice case was incorrectly handled or they have a complaint about an aspect of the administration of the test that is not covered by the special considerations process. Please note there is no other basis for a review of a results enquiry or for raising an appeal.

How do I submit an appeal request?

An appeal should be submitted on the candidate’s behalf by the Exams Officer at the centre where
the test was taken, using the online appeal form which can be found below.

If the test was taken at an open centre or a remotely proctored, the appeal form may be submitted directly by the candidate.

What is the deadline?

The completed form must be submitted within 5 working days of the receipt of the outcome of the results enquiry or malpractice case.

How long does the appeal process take?

The duration of the appeals process will depend on the nature of the appeal. The appeal process will aim to resolve any appeals in time for the outcome to be taken into account in the current university admissions round appellants and at the latest within 10 weeks of submission.

We can only inform universities that an appeal is taking place if the candidate gives explicit permission.

What are the fees for submitting an appeal?

The appeal fee for STEP is £46.00 per paper in 2023.

The appeal fee for BMAT and TMUA is £39.00 in 2023.

The fee will be refunded if the candidate’s appeal is upheld.

You can find the full details of the appeals process in the Notes about Appeals document, which you can find in the article here.